Aha Sites Digital Property Service Agreement
Please review the following terms before activating your Aha Sites property.
This Digital Property Service Agreement (“Agreement”) is between Aha Sites / Giving You Digital LLC (“Aha”) and the business identified below (“Provider,” “Client,” or “you”).
By checking the acceptance box and submitting this Agreement, you confirm that you are authorized to enter into this Agreement on behalf of the business identified below and agree to the following terms.
1. Your Aha Sites Service
Aha develops, owns, operates, markets, and manages digital properties designed to connect prospective customers with participating service providers.
Your specific property or properties, markets, services, pricing, included features, advertising arrangements, tracking services, and other commercial terms will be those presented to you by Aha and accepted as part of your order or activation.
Depending on your selected package, Aha may develop new digital properties for your target markets or provide access to existing Aha properties.
2. Aha Owns the Digital Property
Unless Aha and the Client enter into a separate written acquisition agreement, Aha retains ownership of the domain name, website, website structure, design, landing pages, content created by Aha, analytics configurations, tracking infrastructure, search assets, databases, and other Aha intellectual property associated with the digital property.
Your payments provide access to and participation in the applicable Aha property. They do not transfer ownership of the domain or property to your business and do not accumulate toward a future purchase.
Any future sale or acquisition of an Aha property requires a separate written agreement.
3. Provider Branding & Business Information
Aha may display your company as the participating or exclusive service provider on an assigned property, including your business name, logo, phone information, service information, images, offers, reviews, and other approved materials.
You represent that information and materials you provide are accurate and that you have the necessary rights and permissions for Aha to use them.
You agree to notify Aha if important business information changes.
4. Property Exclusivity
If your plan includes exclusivity, exclusivity applies only to the specific Aha property or properties assigned to your business during your active service term.
Property exclusivity does not automatically grant exclusivity over an entire city, ZIP code, county, service category, industry, keyword, search result, or other Aha property unless Aha specifically agrees to that in writing.
Aha may own, develop, acquire, operate, sell, lease, or market other digital properties in the same or overlapping markets.
5. Leads & Quote Requests
Aha properties may generate calls, forms, quote requests, messages, or other inquiries from prospective customers.
Where applicable, Aha will route those inquiries to your business through the agreed lead-delivery method.
Your business is responsible for:
- Responding to inquiries promptly.
- Determining whether an inquiry is legitimate or qualified.
- Providing estimates and quotes.
- Communicating with prospective customers.
- Scheduling and performing work.
- Collecting payment.
- Managing the resulting customer relationship.
Aha does not guarantee any specific number or quality of leads, quote requests, calls, website visitors, rankings, customers, jobs, revenue, or return on investment.
6. Aha Tracking
Where Aha Tracking is included or purchased, Aha may provide tracking phone numbers, forms, CRM functionality, call routing, email or SMS notifications, attribution, automation, or related technology.
A tracking number may forward calls to a phone number provided by your business.
Aha may use third-party technology providers to deliver these services and may change, migrate, replace, or discontinue technology when reasonably necessary.
Tracking numbers, configurations, systems, and associated infrastructure provided by Aha remain part of Aha's technology environment unless otherwise agreed.
7. Advertising
If you purchase Aha Advertising, advertising spend is separate from Aha management or property fees unless specifically stated otherwise.
Aha may manage advertising accounts, campaigns, landing pages, targeting, tracking, creative, and related infrastructure used to promote an Aha property.
Advertising involves financial risk and performance varies. Aha does not guarantee advertising impressions, clicks, leads, customers, cost per lead, revenue, or profitability.
Specific advertising budgets and fees will be agreed upon before advertising begins.
8. Your Responsibility as the Service Provider
Your business remains solely responsible for the services it provides to customers.
You are responsible for maintaining all licenses, registrations, insurance, permits, certifications, and other requirements applicable to your work.
You are also responsible for your estimates, pricing, warranties, contracts, employees, subcontractors, workmanship, customer communications, regulatory compliance, consumer-protection obligations, and handling of customer information after it is provided to you.
Aha is a marketing and digital-property provider and is not a party to the service agreement between your business and the customer.
9. Property Development
Aha determines the structure, design, content strategy, SEO strategy, technology, hosting environment, tracking configuration, and ongoing development approach for Aha-owned properties.
Client feedback is welcome, particularly regarding technical accuracy, business information, services, images, markets, and offers; however, Aha retains final control over Aha-owned digital properties.
This allows Aha to continually develop the property as an independent digital asset.
10. Search Engine & Platform Performance
Search engines, advertising platforms, AI search systems, social networks, directories, and other third-party platforms operate independently from Aha.
Rankings, indexing, traffic, advertising performance, visibility, and platform availability can change.
Aha therefore does not guarantee placement or performance on Google or any other search engine, AI platform, advertising platform, directory, or third-party service.
11. Fees, Billing & Term
Your specific pricing, setup fees, monthly fees, advertising budgets, tracking fees, and other charges are those presented and accepted during your Aha Sites activation.
12. Renewal & Property Value
Pricing is protected during any agreed fixed term unless the scope of service changes.
At renewal, Aha may reevaluate the property's lease or participation rate based on factors such as traffic, inquiries, qualified opportunities, conversions, attributed revenue, search visibility, market economics, advertising-equivalent value, domain value, development investment, and overall property value.
Any new renewal rate will be communicated before the next renewal term begins.
13. Cancellation & End of Service
Cancellation and notice requirements are governed by the specific package or order accepted by the Client.
When participation ends, Aha may remove the Provider's branding, contact information, tracking destinations, integrations, and access to future inquiries from the applicable property.
Because the digital property remains owned by Aha, termination of service does not require Aha to transfer the domain, website, rankings, content, tracking infrastructure, or other Aha-owned assets to the Provider.
14. No Guarantee of Results
You understand that Aha provides digital-property development, marketing infrastructure, lead-routing capabilities, and related services—not guaranteed business results.
Past results, rankings, traffic, case studies, examples, projections, or performance of another Aha property do not guarantee future performance of your property.
15. Limitation of Responsibility
To the fullest extent permitted by applicable law, Aha is not responsible for losses resulting from a Provider's workmanship, customer disputes, missed or unanswered inquiries, inaccurate information supplied by the Provider, third-party platform changes, customer decisions, service availability, or events outside Aha's reasonable control.
Nothing in this Agreement eliminates liability that cannot legally be limited or excluded.
